Feedback
When we make a mistake or we do not meet your expectations we want to hear about it, because it provides us with the opportunity to improve our service. If you make a complaint, we will investigate it promptly because when things go wrong, solving the problem is a priority for us.
We are proud of our people - so your compliments are important to us, too. When a staff member exceeds your expectations in service delivery we would like to hear about it. Recognising the efforts of our staff helps us to encourage a customer focused approach across every part of our business.
To register a complaint or a compliment, simply click on the link below.